Contact information

Effective Date: June 2026

We're here to help with any questions about your order, our products, or your shopping experience.


1. Company Information

Brand Name

CardioCore

Website

mycardiocore.com

Email

help@mycardiocore.com


2. Customer Support

Our Customer Support team is happy to assist you with:

  • Orders
  • Shipping
  • Order Tracking
  • Returns
  • Refunds
  • Product Questions
  • General Inquiries

Preferred Contact Method

Email: help@mycardiocore.com

We typically respond within 2 business days.


3. Contact Form

You can also reach us through the contact form available on our website:

mycardiocore.com

To help us assist you as quickly as possible, please include:

  • Your full name
  • Your email address
  • Your order number (if applicable)
  • A brief description of your inquiry

4. Customer Support Hours

Monday – Friday

9:00 AM – 6:00 PM (Eastern Time)

Saturday, Sunday & Federal Holidays

Closed

Messages received outside business hours will be answered on the next business day.


5. Complaints

If you'd like to submit a formal complaint, please contact us at:

Email: help@mycardiocore.com

Subject Line: Formal Complaint

Please include:

  • Your full name
  • Your order number
  • A description of the issue
  • Your preferred resolution

We'll acknowledge receipt of your complaint within 2 business days and aim to resolve it as quickly as possible.


6. Privacy Requests

If you'd like to exercise your privacy rights or have questions regarding your personal information, please contact us at:

Email: help@mycardiocore.com

Subject Line: Privacy Request

Please include:

  • Your full name
  • A description of your request
  • Any information needed to verify your identity (if applicable)

We'll respond within the timeframe required by applicable law.


Contact Information

CardioCore

Website: mycardiocore.com

Email: help@mycardiocore.com